Billing & account

What payment methods do you accept, and how does renewal work?

Shared Hosting: card via Stripe at billing.photonspark.com. Other services: cards, SEPA, PayPal, and crypto. Auto-renewal by default for card/PayPal; SEPA and crypto are manual. Failed-payment grace period is 7+14 days before deletion.

Shared Hosting

Shared Hosting is ordered and billed in the client area at billing.photonspark.com. It is paid by card through Stripe, monthly or yearly in advance. The other methods below apply to our other services.

Available payment methods

  • Cards — Visa, Mastercard, Amex (via Stripe).
  • SEPA bank transfer — for EU accounts. Single-use reference per invoice.
  • PayPal — personal and business.
  • Crypto — BTC, ETH, USDC, USDT on supported networks. Price is fixed for 15 minutes.

Auto-renewal

Cards and PayPal default to auto-renew so services do not lapse. Switch to manual from Portal → Account → Billing settings. SEPA and crypto are always manual — invoices arrive 14 days before the cycle ends.

Business accounts with NET payment terms

If procurement needs NET-15 or NET-30 invoicing, email contact@photonspark.com before your first order with:

  • Legal entity name, registration number, VAT ID.
  • Billing contact email.
  • A signed service agreement (we send the template).

NET terms are available on annual contracts above €5,000 / year.

Failed payments

We retry card/PayPal charges on day 1, 3, and 7. After day 7 the service is suspended (not deleted). You have 14 more days to settle the invoice before data removal.

Refunds

Standard 14-day refund window per Romanian / EU consumer law. After 14 days, refunds are pro-rated at our discretion. See Terms for details.