Billing & account

What payment methods do you accept, and how does renewal work?

Cards, SEPA, PayPal, and crypto. Auto-renewal by default for card/PayPal; SEPA and crypto are manual. Failed-payment grace period is 7+14 days before deletion.

Available payment methods

  • Cards — Visa, Mastercard, Amex (via Stripe).
  • SEPA bank transfer — for EU accounts. Single-use reference per invoice.
  • PayPal — personal and business.
  • Crypto — BTC, ETH, USDC, USDT on supported networks. Price is fixed for 15 minutes.

Auto-renewal

Cards and PayPal default to auto-renew so services do not lapse. Switch to manual from Portal → Account → Billing settings. SEPA and crypto are always manual — invoices arrive 14 days before the cycle ends.

Business accounts with NET payment terms

If procurement needs NET-15 or NET-30 invoicing, email contact@photonspark.com before your first order with:

  • Legal entity name, registration number, VAT ID.
  • Billing contact email.
  • A signed service agreement (we send the template).

NET terms are available on annual contracts above €5,000 / year.

Failed payments

We retry card/PayPal charges on day 1, 3, and 7. After day 7 the service is suspended (not deleted). You have 14 more days to settle the invoice before data removal.

Refunds

Standard 14-day refund window per Romanian / EU consumer law. After 14 days, refunds are pro-rated at our discretion. See Terms for details.